Frequently Asked Questions
Everything you need to know about the California Minimalist lifestyle.
What is the standard shipping timeframe?
Orders are typically processed within 2-3 business days. Domestic ground shipping usually arrives within 5-7 business days, while international shipping times vary by destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that sale items and apothecary products are final sale.
Where are Heidi Merrick garments produced?
We take pride in our local production. The majority of our collection is designed and manufactured in our downtown Los Angeles atelier to ensure the highest quality and ethical standards.
How do I determine my size?
Our silhouettes often reflect a relaxed, coastal aesthetic. We provide a detailed size guide on each product page, but generally recommend ordering your standard size unless the description suggests sizing up or down.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of your order.
Can I modify or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our customer service team immediately for assistance.